Homeowner Care

Caring For Your New Home

WE'RE HERE TO HELP

At Casavilla Developments, we recognize that purchasing a home is one of the most significant milestones in your life and we treat it with the care and attention it deserves. That’s why our dedicated Homeowner Care Team is here to support you every step of the way, ensuring you feel confident, informed, and at ease throughout the entire process.

From final walkthroughs to post-possession support, we go above and beyond to ensure your transition is smooth and stress-free. Our goal is to make sure your new house truly feels like home, from day one and well into the future.

New Home Warranty

Homes made by Casavilla are homes you can count on. We build our homes to the highest standard and every new home is covered by a 2-5-10 warranty

• 2 years on materials & labour

• 5 years on the building envelope

• 10 years on the structure of the home

1. Pre-Occupancy

Before you move in, we conduct detailed walkthroughs, address final touches, and ensure everything is ready. Our team is here to answer questions and make the transition seamless.

2. Move-In Day

Move-in day is an exciting milestone. We’re there to welcome you, provide helpful information, and ensure your home meets expectations — so you can settle in with confidence and peace of mind.

3. Ongoing Maintenance

Our commitment doesn’t end after you move in. We offer continued support and guidance, helping with any questions, maintenance requests, or concerns to keep your home in top condition long-term.

Service Requests

Please fill out the form below and our team with be in touch within 2 business days to respond to your service request.